SLS Las Vegas

  • Casino Marketing Supervisor

    Posted Date 1 month ago(12/19/2018 2:36 PM)
    Job ID
    US-NV-Las Vegas
  • Job Description

    Responsible for supervision of Special Events Coordinator and of all Casino Marketing Events, Promotions, Direct Marketing while supporting Property Marketing team

    Job Focus

    Focus is on, but not limited to the following:

    • Helps to oversee all events and promotions meanwhile providing excellent customer service to guests
    • Assists in the creation and brainstorming of new events and promotions and producing fact sheets, formats, and rules for each event
    • Handles all event registration needs, organizes guest packets, program needs, and maintains any tournament slips and score sheets
    • Works with internal departments as well as outside vendors for any event requests, such as décor, gift giveaways, audio/visual, food and beverage, entertainment, etc.
    • Creates purchase orders in Stratton Warren for all signage, event needs, gift items, etc
    • Requests all event and promotion signage and collateral through creative design team
    • Builds casino promotions in MGT Kiosk Management system
    • Assists with direct marketing team with setting up direct mail offers and proofing
    • Helps to maintain the programming for the casino floor kiosk promotions and offers
    • Verifies player identification and distributes proper prizes to appropriate person after obtaining signatures
    • Ensures all guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate management member to resolve
    • Completes all event and promotion close paperwork and audit procedures
    • All other duties as assigned by management

    Desired Qualifications

    • Minimum two to three (2-3) years’ experience working in a Special Events/Catering capacity for a luxury Casino/Hotel is required
    • Previous experience with direct marketing programs preferred
    • Must have the ability to effectively communicate in English, both written and verbal forms
    • A professional demeanor and attire is to be maintained at all times
    • Must have strong interpersonal and organizational skills
    • Public speaking skills a plus
    • Ability to working independently with little to no supervision
    • Must be able to perform in a team environment
    • Possess the ability to motivate and maintain effective working relationships across all levels of staff and leadership
    • Must have exceptional time management skills
    • An intermediate to proficient understanding of Computer systems such as: Microsoft Word, Excel & Outlook is preferred
    • Must be proficient in the use of computer systems such as: Microsoft Office and Bally’s CMS
    • Proficient use of MGT Kiosk Management system and Stratton Warren is preferred
    • Proven ability to resolve guest conflicts with ease or determine if management is needed in certain guest situations
    • A valid Nevada Gaming license & Alcohol Awareness Card are required and must be obtained before entering this position
    • Must be 21 years of age or older


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