SLS Las Vegas

  • Bell & Door Attendant

    Posted Date 4 weeks ago(9/23/2018 4:55 PM)
    Job ID
    US-NV-Las Vegas
  • Job Description

    This position is responsible for the guest/owner experience from arrival until they leave the property at the end of their stay.

    Job Focus

    • Deliver sundry items, packages, flowers, etc. to suites

    • Assist loading and unloading of baggage from guest vehicles and store luggage

    • Adhere to strict service standards, verbiage and protocols established for Bell Staff

    • Keep an accurate record of bell desk activities

    • Provide owners and guests with current information about all hotel, casino, shows, restaurants, etc.

    Desired Qualifications

    • One (1) year of guest service experience

    • Experience in luxury resort desired

    • High School Diploma or equivalent is required

    • Must have the ability to effectively communicate in English, both written and verbal forms

    • A professional demeanor and attire is to be maintained at all times

    • Must have strong interpersonal and organizational skills

    • Ability to working independently with little to no supervision

    • Must be able to perform in a team environment

    • Possess the ability to motivate and maintain effective working relationships across all levels of staff and leadership

    • Previous experience in a high-end luxury Gaming or Hospitality environment is desired

    • Must have exceptional time management skills

    • An intermediate to proficient understanding of Computer systems such as: Microsoft Word, Excel & Outlook is preferred

    • Proven ability to resolve guest conflicts with ease or determine if management is needed in certain guest situations

    • Must be 21 years of age or older


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