SLS Las Vegas

  • Front Services Assistant Manager

    Posted Date 1 month ago(1 month ago)
    Job ID
    US-NV-Las Vegas
  • Job Description

    To maintain the highest level of services offered to guests through management of the functional areas of Bell, Door & Valet Parking services

    Job Focus

    Focus is on, but not limited to the following:

    • Oversee Guest Services operations with direct accountability for leadership of Guest Services Operations
    • Supporting company and hotel policies and procedures including the promoting and participation in Employee Engagement, Health and Safety, and Guest Service initiatives

    Desired Qualifications

    • Knowledge of guest/front services
    • One to Two (1-2) or more years’ experience in a similar resort setting
    • High School Diploma or equivalent is required
    • Must have the ability to effectively communicate in English, both written and verbal forms
    • A professional demeanor and attire is to be maintained at all times
    • Must have strong interpersonal and organizational skills
    • Ability to working independently with little to no supervision
    • Must be able to perform in a team environment
    • Possess the ability to motivate and maintain effective working relationships across all levels of staff and leadership
    • Previous experience in a high-end luxury Gaming or Hospitality environment is desired
    • Must have exceptional time management skills
    • An intermediate to proficient understanding of Computer systems such as: Microsoft Word, Excel & Outlook is preferred
    • Proven ability to resolve guest conflicts with ease or determine if management is needed in certain guest situations
    • A valid NV Driver’s License is required and must be obtained before entering this position
    • A valid Alcohol Awareness Card is required and must be obtained before entering this position
    • Must be 21 years of age or older


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