SLS Las Vegas

Slot Attendant

3 weeks ago
Job ID
2017-4574
US-NV-Las Vegas
Type
PART - TIME

Job Description

Responsible for providing a fun, friendly, efficient service and sophisticated experience for our guests. Performs responsibilities in accordance with all Company standards, policies, and procedures

Job Focus

Focus is on, but not limited to the following:

 

  • Greeting guests, answering questions and being an informational resource regarding guest inquiries regarding rooms, restaurants and entertainment
  • Marketing and recruiting new guests to property and establishing and maintaining a professional relationship with repeat guests
  • Monitoring assigned area and attending to and anticipating guest’s needs; including jackpot payments, personalizing providing a comfortable, fun, experience for guests
  • Accurately maintain a Cash Pouch involving Company funds
  • Complies with all Gaming guidelines and signatory controls
  • May perform duties that include: reviewing bill validator jams and TITO paper fills
  • Other job related duties as assigned

Desired Qualifications

  • High School Diploma or equivalent is required
  • Must have the ability to effectively communicate in English with guests, fellow employees, and management
  • Excellent customer service skills and ability to maintain a positive and friendly attitude toward guests as well as other employees
  • Previous experience in a high-end luxury Gaming or Hospitality environment is desired
  • Working knowledge of basic computer systems and Casino systems
  • Proven ability to resolve guest conflicts in a positive and professional manner making decisions in the best interests of our guests and the company
  • Strong organizational skills and able to multi-task with ease
  • Ability to handle and cope with stress well and remain calm under pressure
  • Protect the confidentiality of Company documents and files under immediate control
  • Keep up to date on Slot Marketing activities and events at the property
  • Able to work varied shifts, including weekends and holidays
  • A valid Nevada Gaming License is required and must be obtained before entering this position
  • Must be at least 21 years of age

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