SLS Las Vegas

Loyalty Club Representative

2 months ago
Job ID
2017-4554
US-NV-Las Vegas
Type
PART - TIME

Job Description

The Loyalty Club Representative is to assist guests with enrollment, redeem promotions, & explain the benefits to the member

Job Focus

Focus is on, but not limited to the following:

 

  • Enrolls and creates new member accounts in a friendly and professional manner
  • Inputs all player information into the database and issues Loyalty Club cards
  • Explains the program to guests along with the benefits of the card
  • Evaluates members play and issues comps based upon Loyalty Club guidelines
  • Performs all other duties as assigned
  • All duties are to be performed in accordance with policies & procedures 

Desired Qualifications

  • High School Diploma or equivalent is required
  • Must have the ability to effectively communicate in English, both written and verbal forms
  • A professional demeanor and attire is to be maintained at all times
  • Must have strong interpersonal and organizational skills
  • Ability to working independently with little to no supervision
  • Must be able to perform in a team environment
  • Possess the ability to motivate and maintain effective working relationships across all levels of staff and leadership
  • Previous experience in a high-end luxury Gaming or Hospitality environment is desired
  • Must have exceptional time management skills
  • An intermediate to proficient understanding of Computer systems such as: Microsoft Word, Excel & Outlook is preferred
  • Proven ability to resolve guest conflicts with ease or determine if management is needed in certain guest situations
  • A valid Nevada Gaming License & Alcohol Awareness Card are required and must be obtained before entering this position
  • Must be 21 years of age or older

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